Trust is important to us. Excuses are unacceptable.
Our team is glad to assist you. Reach out to our customer support for any queries.
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Commonly asked questions:
We take the security and privacy of your personal information seriously. Our platform utilizes industry-standard security measures to protect your data.
We prioritize the security of your payment information. All transactions made through our platform occur via a secure third-party payment gateway, ensuring your financial data is protected.
Buying tickets on Endless Event is easy! First, find the event you're interested in from the list of available events. Click on the event to view its details, then select the ticket type and the members. Proceed to the payment gateway, enter your payment details, and confirm your purchase. You will receive a confirmation email with your e-ticket, which you can either print or display on your mobile device at the event.
If you encounter any issues with a service provider, please let us know as soon as possible. We take feedback seriously and will work with you and the service provider to resolve the matter.
We take great care in vetting and curating our list of service providers. However, it is essential to conduct your own due diligence and from other users before making a decision. We encourage you to communicate with the service provider, ask for references, and verify their credentials to ensure a positive experience.
We take the verification process seriously to maintain the quality of service providers on our platform. We conduct background checks, review their portfolios, and gather feedback from previous clients. However, we recommend doing your own research and communicating with the service providers to ensure they meet your specific requirements.
To become a verified user, you may need to complete the account verification process by providing identification documents and other relevant information.
At EndlessEvent, our refund policy is generally non-refundable. We do not provide refunds for service bookings unless there are exceptional circumstances, as stated in our Terms of Service. We encourage you to review the specific refund policy before finalizing your booking.